Terms of Service

Effective Date: 27th February 2025

1. Acceptance of Terms

By accessing and using www.dalali.co.tz (the “Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website.

2. Eligibility

You must be at least 18 years of age (or have parental/guardian consent) to create an account or use the Website. By using the Website, you represent and warrant that you meet these requirements.

3. Account Registration

  • Account Creation: Users may create accounts as agents, home‐seekers, agencies, or homeowners. You agree to provide accurate and complete information during registration.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
  • Profile Updates: You agree to update your account information promptly if any information provided changes.

4. User Conduct

You agree that you will not:

  • Use the Website for any unlawful or unauthorized purpose.
  • Post or transmit any content that is defamatory, harassing, hateful, or otherwise inappropriate.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Interfere with or disrupt the operation of the Website.

5. Property Listings and Content

  • Listings: The Website is a directory platform that allows agents, agencies, and homeowners to post property listings. We are not responsible for the accuracy, completeness, or legality of any listings.
  • User Content: By submitting content (e.g., listings, reviews, comments), you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content on the Website.
  • Prohibited Content: You agree not to post any content that violates these Terms or any applicable law.

6. Third-Party Services

Our Website integrates with third-party services, including but not limited to Google Maps API, Places API, and Google Analytics. Use of these services is governed by their respective terms and privacy policies. We are not responsible for the practices of these third parties.

7. Intellectual Property

  • Ownership: All content on the Website, including text, graphics, logos, images, and software, is the property of Gillena Company Limited or its licensors and is protected by intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes, subject to these Terms.

8. Disclaimers and Limitation of Liability

  • “As Is” Basis: The Website is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
  • No Liability: In no event shall Gillena Company Limited be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or inability to use it.
  • Accuracy of Listings: We do not guarantee the accuracy or reliability of property listings or any other content provided by third parties.

9. Indemnification

You agree to indemnify, defend, and hold harmless Gillena Company Limited, its affiliates, officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Website or breach of these Terms.

10. Modifications to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by and construed in accordance with the laws of Tanzania.
  • Dispute Resolution: Any disputes arising out of these Terms shall be resolved exclusively in the courts of Tanzania.

12. Termination

We may terminate or suspend your account and access to the Website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or to the Website.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
Email: support@dalali.co.tz
Postal Address: West Sakina Street, Arusha, 23124, Tanzania
Phone: +255746190781